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Pricing power pockets in B2B SaaS
October 30, 2025|InsightSetter Desk
Net retention above 115% is clustering in vertical tools with embedded payments.
Quarterly disclosures from Toast, Procore, and Veeva show the same pattern: usage-based tiers with payments attached are holding price while generic workflow seats get renegotiated. Expect mid-market vendors without payments hooks to lean on services or new SKU bundles to close the gap.